![]() I'm sad that the money I've spent playing this game was just wasted since now I'll be giving up all of the aquariums I built. I'm very sad that after literally years of playing this game I'm going to have to quit. I go into Help and Support and am directed to article after article after article none of which help and each time I get to a place where I can type in my problem I'm taken to the articles again as soon as I hit enter to send my comment instead of getting any help but I've already read all of those articles and done everything they recommended and it does no good. Platform: Windows Vista, Windows 8, Windows XP, Windows 7 Amazon Business: For business-only pricing, quantity discounts and FREE Shipping. ![]() Buy Fishdom: Depths of Time Download: Read Video Games Reviews. ORIGINAL POST: I have loved this game for years and have spent a lot of money playing it, but now I've hit a glitch and after three days of trying can't get any customer support at all. Great game thank you Run on win10 laptop I have. I thought for sure I was going to have to quit playing the game because of this, and I would have had to quit playing had a fix not just appeared, seemingly out of nowhere. Apparently, they were listening to complaints because they fixed the problem after a long time, but they didn't communicate with customers what they were doing to fix it, not even on social media sites, and they don't give customers an easy way to get in touch with them when they have a problem - and that is very frustrating. I hold back one start and give it a 4 star instead of a 5 star, because their customer service does need to improve for the reasons I stated in my original post that will be at the bottom of this. I love the game and recommend the game highly - for playing it. The game is a lot of fun, just challenging enough, and inspires creativity as you build aquariums. If I were rating only playing the game, I'd give it a 5 Star Plus. Since it's fixed now, I'm going to be change my rating to a 4 Star from a 2 Star. If a tile is double locked, with chains crossed, you must match it twice to unlock it.UPDATE: Since I placed this review, the problem I was having disappeared as mysteriously as it started, although it took a month and that was a month I couldn't play the game. If you have any tiles that are locked, with a chain on it, you must match it to unlock it but you cannot move the item within until it is unlocked. If you have gold tiles with a gray plate, you must match them twice to clear them. It will then clear the area up to one tile away. Double-clicking or swapping this will make it explode. If you match six of the same item, you will create a firecracker. It will then clear the area up to two tiles away. ![]() If you match five of the same item, you will create a depth charge. Then, you can use this money to buy various fish, decorative items like plants and shells or items for your fish's comfort like heaters, lights and filters so as to create your dream aquarium. You will then win money based on how many gold tiles there were and any time you had remaining. When all the gold tiles are cleared from the puzzle, the level is complete. The object is to match items where at least one is on a gold tile. When you create this, those three or more disappear. In Fishdom, you use your mouse to swap two items so as to make a row of at least three.
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